Privacy Policy

Privacy Policy
Doveria Pty Ltd (ABN: 83 110 049 119) is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We collect, use, and disclose personal information only for the purposes of delivering and improving our aged care IT solutions. This includes securely managing data for clients under the Aged Care Act 1997 and My Health Records Act 2012 where applicable. For details on how we handle sensitive information, access our full Privacy Policy.

Disclaimer
Our software and services are designed to support aged care providers in meeting operational, compliance, and reporting obligations under Australian law. While we strive for accuracy, Doveria does not guarantee that use of our products will ensure compliance with all legislative requirements (e.g., Aged Care Quality Standards, AN-ACC funding rules). Users remain responsible for independent verification of compliance outcomes.

Third-Party Liability
Doveria’s services may integrate with third-party systems. We are not liable for errors, breaches, or non-compliance arising from third-party software, hardware, or user actions outside our reasonable control.

Compliance with Aged Care Sector Regulations
Doveria adheres to the Aged Care Quality and Safety Commission Rules 2018 and supports clients in meeting obligations under the Serious Incident Response Scheme (SIRS) and National Mandatory Aged Care Quality Indicators. Our tools are designed to assist with documentation, incident reporting, and workforce management, but ultimate accountability rests with aged care providers.

Copyright & Intellectual Property
All content, software, and trademarks on this site are owned by Doveria Pty Ltd or licensed under applicable agreements. Unauthorized use, reproduction, or distribution is prohibited.

Data Security
We implement robust cybersecurity measures aligned with the Essential Eight Maturity Model and the Notifiable Data Breaches Scheme. In the event of a data breach involving personal or health information, we will act in accordance with the Privacy Act 1988 and notify affected parties where required.

Contact
For privacy concerns, data access requests, or compliance inquiries:

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